Creating Support Tickets in the Client Area

Sign in to your eWallHost account, go to ‘Account’ in top right side corner and choose ‘Login’.
Under ‘Support’, choose ‘Tickets’
The tickets page appears with options to create tickets respective of the departments – sales, billing and support.
Choose the department to which you need raise an issue.
Give a subject for your ticket.
Choose the domain or services active in your account.
Enter the message explaining the issues you face.
Attach screenshots or files necessary to explain your problem.
Click Submit to submit the tickets.
Your ticket will be moved to the concerned team for investigation.

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