ArticlesAuto Responder is one of the features in cPanel that automatically sends replies to a specific email. This will help business people respond to messages even when they are unavailable. For instance, suppose any potential customers send a request or inquiry message, and you have an email autoresponder set up. It would be helpful to include a message indicating that their message has been received or that you are currently out of town. This way, they will understand the situation and know that you will get back to them within a certain period of time.
Here are the steps to set up an email autoresponder:
- To access your cPanel account, login and navigate to the Email section. From there, click on Autoresponder. Under “Managing,” select the domain for which you want to set up the autoresponder.
- Click on the “Add Auto Responder.” Next, you have to fill in specific details to set up the autoresponder.
- Character Set: Click on the drop-down option to select the character set for the email. The most common and preferable one is UTF-8.
- Interval: It defines the duration of time that must elapse before sending a second auto response to the same sender.
- Email: Please enter the email address where you would like to create the autoresponder.
- Fill in the same email address that you entered above, as this will be your “from” address.
- Subject: Please enter the subject to which you would like the message to auto-respond.
- Tick the checkbox if you want your email to include HTML in the body of the content.
- Body: Please type the message that you would like to set as an auto-response.
- Start and Stop: Choose the timing for the autoresponder, whether it should start immediately or be set to a custom time. For the stop option, you can choose between “never” or set a custom time.
- Click on the “Create/Modify” button to create the autoresponder.
- If you want to edit or delete the auto response, click on the icon next to the auto response you created.
