Check availability issue
We are currently experiencing an intermittent issue with domain check availability service on Order box for most of the TLDs. Any check availability calls made via API or Supersite would either not respond or may yield an error. Supersite would show the search results as unavailable and API would return an unknown error. Our development ... Read More »
Chat/Call support currently unavailable - Due to COVID-19
Our online chat and call support will not be available for a while, due to corona prevention measures.
Kindly submit tickets for any of your queries, our team will take it as a high priority and your query/issues will be solved as soon as possible.
Replacing Cloud HDD plans to SSD plans - To experience the fastest and greater stability on cloud Hosting Servers
We will be introducing the new Cloud Hosting SSD plans by replacing the existing plans on 27th March 2020. On 27th March 2020, we will be pausing our existing Cloud Hosting plans (which run on HDD servers). This means that you will not be able to add any new orders on the existing Cloud Hosting plans. However, you will be able to renew all ... Read More »
Apache Server is down for a while
Dear Clients,
This is to notify you that our Apache server is down for a while. Our Senior tech team working on the server. Kindly allow us to fix it with in 1 to 2 hours.Our apologies for the hassle if you have any queries please contact our support team.