This Acceptable Use Policy (“AUP”) governs your use of the Services and is included by reference into our Terms of Service. Unless otherwise stated, defined terms in this AUP have the definitions provided to them in the Terms of Service. We may modify this AUP at any time without notice.
You shall use the Services only for lawful purposes. Transmission, storage, or display of any information, data, or material in violation of applicable laws or regulations, including without limitation the laws of the Commonwealth of Massachusetts, is prohibited. We reserve the right to terminate the Services for any Customer that exposes the Company to legal liability or threatens its ability to provide services to other customers. You agree to guarantee and hold the Company harmless from any claims, which results from using of our Services.
You may not use the Services to publish content or engage in activity that is harmful to others or illegal under applicable law. Any content that, in our judgment, violates our Terms of Service, including this AUP, in any manner may be removed from our servers (or otherwise disabled), with or without notice. Examples of prohibited content and activities can be found in this section.
No Illegal or Harmful Use – You may not use the Services to publish content or engage in activity that is dangerous to others or illegal under the applicable law, including without limitation in connection with any of the following illegal, bad or fraudulent activities:
No Unauthorized System Access or Network Abuse – You may not use the Services to gain access to any network or system without permission. Prohibited activities include:
Don’t Hamper System Performance – Consuming excessive amount of server resources is prohibited. This leads to server performance issues and may disrupt our systems or other customers. Use of any scripts or processes that may adversely impact our systems is prohibited.
No Under 18 Adult Content – You may not use the Services to distribute pornography or other adult-related content or offer any escort services who are under age under 18 years.
No Storage of Backups – Backing up personal data to a hosting account is prohibited. Our Services are designed to host your website, not serve as a data repository. We reserve the right to remove backups from your hosting account.
You may not use the Services to publish content or engage in harmful activity or illegal under applicable law. Any content that, in our judgment, violates our Terms of Service, including this AUP, in any manner may be removed from our servers (or otherwise disabled), with or without notice.
You may not use the Services to send spam or bulk unsolicited messages. We maintain a zero tolerance policy for use of its network or services in any manner associated with the transmission, distribution or delivery of any bulk e-mail, including unsolicited bulk or unsolicited commercial e-mail, or the sending, assisting, or commissioning the transmission of commercial e-mail that does not comply with the U.S. CAN-SPAM Act of 2003 (“SPAM”).
“Safe lists,” purchased lists, and selling of lists will be treated as SPAM. We may terminate the account of any User who sends out SPAM with or without notice.
Websites advertised via SPAM (i.e. Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to; SPAM sent via fax, phone, postal mail, email, instant messaging, or Usenet/newsgroups. No organization or entity listed in the ROKSO may use our Services. Any User account which results in our IP space being blacklisted will be immediately suspended and/or terminated.
Please familiarize yourself with the CAN-SPAM Act. Information about the CAN-SPAM Act may be found by accessing the following link: https://www.ftc.gov/tips-advice/business-center/guidance/can-spam-act-compliance-guide-business
Offensive and Intolerable Content
We value the freedom of expression and encourages Users to be respectful with the content they post. As a web host, we are not a publisher of User content and not in a position to investigate the veracity of individual defamation claims or to determine whether certain material, which we may find objectionable, should be censored. Accordingly, we require a legal notice from a court of competent jurisdiction, as determined by the Company in its sole discretion, to take down alleged defamatory or objectionable content. However, we reserve the right to disable or remove any content to prevent harm to others or the Company, as determined in our sole discretion.
Resellers - If there is a violation of this AUP by a User of a Reseller, we will suspend the account in question and notify the Reseller so that the Reseller can address the matter with the User. The occurrence of additional violations on a User account may result in the immediate suspensions or termination of your Reseller account.
Direct customers - Your Services may be terminated with or without notice upon any violation of this AUP.
If applicable, violations will be reported to the appropriate law enforcement agency.
A failure to respond to an email from our compliance team within forty-eight (48) hours, or as otherwise specified in the email, may result in the suspension or termination of your Services.
We reserve the right to enforce, or not enforce, this AUP in our sole discretion.
If you feel you have discovered a violation of our AUP please email us at [email protected]